Our website address is: https://adeptfield.com.
Adept Field Solutions Ltd is the data controller and is responsible for your personal data, (otherwise referred to as “we”, “us” or “our” in this privacy notice).
This policy applies to our use of any personal information Adept Field Solutions collects from you via any of our online services. It also relates to our use of any personal information which we obtain from you by telephone, email, in letters and other correspondence or in person.
We process your personal data according to the UK’s Data Protection Act 2018 (the “Data Protection Act”) and other applicable UK data protection legislation. Adept Field Solutions Ltd is registered under the Data Protection Act. Adept Field Solutions’ data registration number in the UK’s data controller register is Z2288435. Further details of the registration are available at www.ico.org.uk/
By using the Adept website, you consent to the data practices described in this statement.
The personal information that Adept Field Solutions collects from you will vary depending on the context of your interactions with us and the service and/or product that we are providing to you. It may include, but is not limited to, the following information about you:
Please note that sometimes we will require you to provide additional personal information, and sometime sensitive personal information, such health requirements if this is necessary.
Persons under 16 should not disclose to us any personal information without first getting the permission of a parent or a guardian.
How do we collect information about you:
We collect information about you:
Why we collect it?
We collect information about you so that we can personalise the interactions that we have with you.
Adept Field Solutions Ltd may contact you about its services if you choose to sign up to receive notifications or marketing information from us. You have the right at any time to opt out of Adept Field Solutions Ltd contacting you in this way.
Adept may also contact you to enable you to participate in a market research/ opinion surveys/ interactions and interviews. This is necessary for our legitimate interests: to study how customers use our client’s products/services, to help develop them and grow our business.
We will only use your personal data for the purposes for which we collected it, and we will only use your personal data when law allows us to. We do not sell data.
What are the legal bases we use for processing your information?
The GDPR requires us to rely on one or more lawful bases to use your personal information. We consider the bases listed below to be relevant:
“Legitimate Interests” means our interests in conducting and managing our business. For example, we have an interest in making sure our market research invitations are relevant for you, so we may process your information to send you information that is tailored to your interests
This may include allowing our suppliers and sub-contractors access to your personal information where we have “outsourced” functions, for example, transcribing of interviews. However, any use by such suppliers or sub-contractors will be strictly limited and conducted in accordance with our instructions.
Keeping information about you secure is very important to us and Adept Field Solutions Ltd has implemented the required technical and organisational security measures to prevent the loss, misuse or alteration of your personal information.
We generally store and process your information within the European Economic Area (EEA). Where we need to transfer your information outside of the European Economic Area we only do so to countries which have been determined by the European Commission to have an adequate level of data protection, or where we have your explicit consent to do so.
For example, Adept Field Solutions Ltd will store all the personal information that you provide on secure (password- and firewall-protected) servers. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
Accessing and updating your personal information:
The length of time we hold your personal information varies depending upon the type of information and its use. To determine the appropriate retention period we consider the amount, nature, and sensitivity of the personal data and the potential risk of harm.
We will hold your personal information on our systems only for as long as necessary to provide the services and/or products that you have requested, or for such other essential purposes such as investigating disciplinary matters, complying with our legal obligations, resolving disputes, and enforcing our agreements.
Details of our data retention policy are available on request, but we will retain your personal data for a minimum of 12 months and a maximum of 7 years. In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the above criteria.
We will always let you have a copy of personal information we have about you, should you request it, and you may correct or remove it if you wish. Instructions about how to do this are available from: firstname.lastname@example.org
We must keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies please let Adept Field Solutions Ltd know by contacting: email@example.com
You have specific rights connected to provision of your personal information to us.
These include your rights to request that we:
You also have the right to
If you have a concern about the way we are collecting or using your personal data, if we do not address your request, or fail to provide you with a valid reason why we have been unable to do so, you have the right to contact the Information Commissioner’s Office to make a complaint.
What are cookies?
Cookies are small files of letters and numbers. These files are stored on the hard drive of the device you are using, be it a PC, mobile phone, or tablet. These letters and numbers are used to allow a website to remember certain bits of information.
Which cookies do we use?
1. Remembering your login details to enhance user experience by keeping you signed in.
2. Ensuring security when you are logged in to maintain the protection of your personal data.
3. Ensuring that the website is displayed consistently to provide a smooth browsing experience.
4. Offering live chat support to answer your queries in real-time.
5. Analysing website usage to help us to understand our audience and improve the overall user experience.
How to manage and remove cookies
If we start using cookies on our website, you can control the way in which cookies function on your device by changing the settings on your web browser. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Please note that if you choose to disable cookies, it may impact your experience of our website. Some of the services and features may not work as intended, and you may not be able to access certain parts of the site.
Confirmation of understanding
Tel: +44 20 3468 6010
Adept Field Solutions Ltd is a company registered in England and Wales under number 07228282.